🌿 LYNOVA FAQ

1. What makes Lynova products different?

I make Lynova in small batches, with botanical oil infusions I prepare myself and ingredients chosen for a purpose. I put just as much thought into how a product feels as what goes into it—from rich creams and butters to silky oils and scoopable body jelly.

2. Are the products suitable for sensitive skin?

Lynova started with my daughter’s sensitive skin, and that experience still shapes how I create each formula. Everyone’s skin responds differently, so review the full ingredient list for any known allergies or sensitivities before choosing a product. Unscented options are available if you prefer no added fragrance.

3. Do you use natural or synthetic ingredients?

Both. I use botanical oils, butters, and infusions, and some formulas also contain synthetic ingredients, including emulsifiers and preservatives. I choose every ingredient with a purpose in mind—from moisturizing skin to supporting the texture, consistency, and preservation of the finished product.

4. How do I choose between body butter, body cream, and lotion?

Body Butter: Rich, buttery moisture for those who enjoy a fuller feel, especially on dry areas like elbows, knees, and feet.

Body Cream: Creamy hydration with a thick, smooth texture. Lynova’s creams offer different finishes, from silky to buttery and cushiony.

Lotion: A smooth, easy-to-spread texture for everyday moisturizing and a comfortable massage glide.

Choose the feel you enjoy and the level of moisture your skin needs.

5. How long does one jar or bottle last?

A little goes a long way. Start with a small amount and add more as needed to find the feel you enjoy.

How long your jar or bottle lasts depends on the product and size you choose, how often you use it, and whether you’re applying it to a small area or your whole body.

6. What does “artisan in-house infused oils” mean?

It means I prepare the botanical oil infusions myself, in small batches. I combine botanicals with carrier oils such as grapeseed and olive oil, then use those infused oils in selected Lynova formulas.

7.How are Lynova products made?

I make Lynova in small batches, from blending the formulas to filling each jar and bottle. I choose ingredients with a purpose in mind and pay attention to the whole experience—the texture, the glide, and how your skin feels after application.

8. Do you test on animals?

No. I don’t test Lynova’s finished products on animals.

9. How should I store my Lynova products?

Store products in a cool, dry place away from direct sunlight and heat. Keep lids closed, and use clean, dry hands or a clean scoop when using jars. Avoid introducing water into the containers.

10. Are Lynova products safe for children?

Suitability depends on the specific formula and your child’s age and sensitivities. Ask your child’s healthcare professional before use and share the complete ingredient list.

The cannabis-containing Relief Balm and Relief Lotion are not for children. Keep these products securely stored out of children’s reach.

11. Do your products contain fragrance?

Some products contain added fragrance, and unscented options are available. Scent choices vary by product. Review the available options and ingredient information before ordering, especially if you have fragrance sensitivities.

12. What if I have allergies?

I’m happy to help you understand what goes into each Lynova formula. Before ordering, review the full ingredient list for your chosen product and scent, and avoid ingredients you know or suspect you’re allergic to.

Email lynovabeauty@gmail.com with ingredient questions. If you’re unsure whether a product is suitable for your specific allergies, check with your healthcare professional.

13. When will I see results?

You can notice softer, smoother-feeling skin from the first application. With consistent daily use, Lynova’s moisturizing formulas help reduce the look and feel of dryness and keep skin looking smooth and naturally radiant. From silky oils to rich creams and butters, each formula offers its own feel and finish.

14. Do you accept returns?

All sales are final, and I don’t accept returns or exchanges.

If your order arrives damaged or incorrect, I’ll make it right with a replacement. Email lynovabeauty@gmail.com within 48 hours of delivery with your name, order number, and a clear photo of the item and packaging.

15. How do I contact Lynova?

Email me directly at lynovabeauty@gmail.com. Whether you have a question about ingredients, need help choosing a product, or want support with an order, I’m happy to help.

For order questions, please include your order number.

Care Instructions for Whipped Body Butters

Store in a cool, dry place away from direct sunlight and heat.

• Keep water out of the jar. Use clean, dry hands or a clean scoop, and close the lid after use.

• Whipped butters may soften or lose their airy texture in warm conditions.

• If your product has been exposed to excessive heat or develops an unexpected change in smell, color, or texture, stop using it and contact me.