🌿 LYNOVA FAQ
1. What makes Lynova products different?
Lynova is crafted in small batches using premium butters, artisan in-house infused oils, and ingredients chosen for sensitive skin. Each formula is clean, intentional, and made to nourish — never overwhelm.
2. Are the products suitable for sensitive skin?
Yes. Every ingredient is selected for gentleness, hydration, and calming benefits. We avoid harsh fillers, heavy fragrances, and unnecessary additives.
3. Do you use natural ingredients?
Absolutely. Lynova is built on plant-based butters, skin-loving oils, botanical infusions, and clean, safe preservatives to keep your products fresh.
4. What’s the difference between the body butter and the lotions?
Body Butter:
Rich, thick, deeply moisturizing — best for dry and very dry skin, elbows, feet, and nighttime hydration.
Lotions:
Lighter, silky, fast-absorbing formulas great for daily use, warm weather, or anyone who prefers a smoother, non-greasy feel.
5. How long does one jar or bottle last?
With daily use, most customers enjoy 4–6 weeks per jar or bottle. A little goes a long way due to the richness of the formulas.
6. What does “artisan in-house infused oils” mean?
We slowly infuse calendula, comfrey, and hemp in grapeseed and olive oil using a low-heat, small-batch method. This allows us to extract maximum skin benefits without damaging the botanicals.
7. Are your products handmade?
Yes. Every cream, lotion, and infusion is made by hand in small, intentional batches.
8. Do you test on animals?
Never. Lynova is cruelty-free.
9. What is the shelf life of the products?
With proper storage (cool, dry place), most Lynova products last 12 months thanks to clean, effective preservatives.
10. Are Lynova products safe for children?
Our formulas are crafted to be gentle, but everyone’s skin is unique. We recommend a small patch test first, especially for very young children.
11. Do your products contain fragrance?
Some products include light, skin-safe fragrance at very low percentages. We prioritize sensitive-skin comfort.
12. What if I have allergies?
Always review the full ingredient list and do a patch test before full use. If you have nut or plant allergies, consult with a medical professional.
13. When will I see results?
Most customers notice softer, smoother skin immediately and improved hydration and radiance with consistent use.
14. Do you accept returns?
Due to the nature of skincare, we cannot accept returns once a product has been opened. However, we always want you happy — contact us if you experience any issues.
15. How do I contact Lynova?
You can reach us through our website’s contact form or email us directly for support, questions, or recommendations.
Care Instructions for Whipped Body Butters
Our whipped body butters are crafted with natural ingredients and delicate textures. To protect their quality:
Avoid introducing water into the jar — always use clean, dry hands when scooping. Water can shorten shelf life and encourage bacteria.
Store in a cool, dry place away from direct sunlight.
Because our butters are natural and whipped without stabilizers, they may soften or melt in warm environments.
Melting point: approximately 77° in direct heat and 80° in indirect heat.
If melting occurs, the butter is still perfectly safe to use — texture may simply change.
These simple steps will help keep your Lynova butter fresh, luxurious, and long-lasting.